Faulty product or poor service · consumer notice · all India
Consumer legal notice — demand the repair, replacement or refund you are owed.
A product that broke, a service that wasn't delivered, a refund that never came? A formal notice under the Consumer Protection Act, 2019 is often what moves a company — and the first step if you go to the Consumer Commission. Answer the questions in about 6 minutes; a panel advocate checks and seals it, and it goes by registered post.
✓ Free preview of the full notice before you pay✓ Your purchase, the defect or deficiency, and your demand✓ Checked and sealed by a panel advocate — included✓ Sent by registered post with tracking✓ Two revisions · PDF instantly✓ Leads to a Consumer Commission complaint if ignored
Legal basis: Consumer Protection Act 2019One all-inclusive price₹899nothing else to payEverything included✓ Draft, free preview✓ Checked and sealed by an independent panel advocate✓ PDF✓ Sent by registered post with tracking✓ Two revisionsStart my notice →About 6 minutes · Nothing charged until you've seen the previewOne payment by UPI, card or net-banking. The advocate's check and the registered post are in the price — no add-ons at checkout.
After the notice
Where the notice fits, and what comes after
Day 0Send this noticeChecked and sealed by a panel advocate, sent by registered post to the company.Draft my notice ₹899 →
The time you giveThe company responds — or doesn'tThe notice gives a fixed time to put things right, usually 15 days.
If ignoredComplaint to the Consumer CommissionA complaint goes to the District, State or National Commission by the value involved. A panel advocate files and presents it.Get an advocate for the complaint →
What the notice contains
- Your details and the company's
- What you bought, when and for how much
- The defect in the product or the deficiency in service
- What you have already tried — calls, emails, tickets
- Your demand: repair, replacement, refund, compensation
- The time given, and notice that a complaint follows
Keep handy before you start
- The invoice or order confirmation
- Warranty card or terms, if any
- Emails, chats or ticket numbers with the company
- Photos of the defect, if it is a product
Bought online?For an order from an online store that refused a refund, the e-commerce refund notice goes to the seller's grievance officer by email.E-commerce refund notice ₹699 →
Questions people ask
General information, not legal advice for your specific matter.Is a notice required before a consumer complaint?Not in every case, but it is usual and it helps: it shows you gave the company a chance, and it often settles the matter without a case.
How long do I have to complain?A consumer complaint must generally be filed within two years from the date the problem arose.
Who signs the notice?It goes in your name, checked and sealed by an independent panel advocate.
How is it sent?By registered post with tracking to the company's address — the tracking appears on your order page. You can also email a copy.
What if they still don't respond?Then a complaint to the Consumer Commission is the next step. A panel advocate files and presents it, and quotes before you pay.
Consumer legal notice, checked and sent: ₹899 all-inclusive.About 6 minutes. Free preview before you pay.
Start my notice →